Returns Policy:

 Flowers and plants can only be returned if they are found to be faulty upon delivery. Please note that your statutory rights are not affected. If you believe your flowers or plants are faulty, contact us before returning the item, and our customer care team will guide you on the best way to proceed.

We guarantee fast and discrete handling of all your business tasks. Our team of highly qualified employees is available day any time– because your satisfaction is our highest priority.

 

Freshness and On-Time Delivery Guarantee:

We promise to send you the freshest flowers available. Occasionally, your flowers may be sent out in bud form to extend their vase life and ensure they bloom beautifully. We understand the importance of on-time delivery and the joy that fresh flowers bring to your special occasions.

Satisfaction Guarantee:

If, for any reason, you are not fully satisfied with your order, please contact our customer care team at info@verdesabana.com within 24 hours of receiving your delivery. To process your request efficiently, kindly include your order number, a photograph of the product as delivered, and details of your concern.

Perishable Nature of Flowers:

Flowers are delicate and perishable items; their freshness and longevity can be affected by various factors, such as environmental conditions and handling. Therefore, any complaints regarding the quality or condition of flowers must be made within 24 hours of receipt to be eligible for a replacement or refund.